{"id":230063,"date":"2023-08-04T15:54:03","date_gmt":"2023-08-04T15:54:03","guid":{"rendered":"https:\/\/centroreservasbariloche.com\/?page_id=230063"},"modified":"2023-08-04T15:54:03","modified_gmt":"2023-08-04T15:54:03","slug":"perguntas-frequentes-bariloche-patagonia-argentina","status":"publish","type":"page","link":"https:\/\/centroreservasbariloche.com\/en\/frequently-asked-questions-bariloche-patagonia-argentina\/","title":{"rendered":"Perguntas frequentes"},"content":{"rendered":"

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CENTRO RESERVAS BARILOCHE PATAGONIA ARGENTINA<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.21.0″ text_font=\u00bb||||||||\u00bb text_font_size=\u00bb16px\u00bb text_line_height=\u00bb2em\u00bb header_font=\u00bb||||||||\u00bb header_3_font=\u00bbMontserrat||||||||\u00bb header_3_line_height=\u00bb1.4em\u00bb header_4_font=\u00bb||||||||\u00bb background_layout=\u00bbdark\u00bb max_width=\u00bb700px\u00bb module_alignment=\u00bbcenter\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Perguntas frequentes<\/span><\/h3>\n

[\/et_pb_text][et_pb_toggle title=\u00bb\u00bfCu\u00e1l es la forma m\u00e1s r\u00e1pida para contactarlos?\u00bb open_toggle_text_color=\u00bb#000000″ open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_text_color=\u00bb#000000″ closed_toggle_background_color=\u00bb#ffffff\u00bb _builder_version=\u00bb4.21.0″ title_level=\u00bbh4″ title_font=\u00bbMontserrat|500|||||||\u00bb title_font_size=\u00bb14px\u00bb custom_padding=\u00bb30px|40px|30px|40px|true|true\u00bb animation_style=\u00bbfade\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb0px\u00bb box_shadow_style=\u00bbpreset1″ box_shadow_blur=\u00bb30px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.06)\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Si estas necesitando comunicarte con nosotros por cualquier motivo el medio m\u00e1s r\u00e1pido es el telef\u00f3nico:<\/p>\n

    \n
  1. Tel\u00e9fono Fijo:\u00a0+54-294-4421355<\/a><\/li>\n
  2. Tel\u00e9fono Celular:\u00a0+549-294-4957959<\/a>\u00a0(en este n\u00famero tambi\u00e9n es posible llamar por whatsapp).<\/li>\n<\/ol>\n

    [\/et_pb_toggle][et_pb_toggle title=\u00bb\u00bfEstoy enfermo, no puedo ir a la excursi\u00f3n, que hago?\u00bb open_toggle_text_color=\u00bb#000000″ open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_text_color=\u00bb#000000″ closed_toggle_background_color=\u00bb#ffffff\u00bb _builder_version=\u00bb4.21.0″ title_level=\u00bbh4″ title_font=\u00bbMontserrat|500|||||||\u00bb title_font_size=\u00bb14px\u00bb custom_padding=\u00bb30px|40px|30px|40px|true|true\u00bb animation_style=\u00bbfade\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb0px\u00bb box_shadow_style=\u00bbpreset1″ box_shadow_blur=\u00bb30px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.06)\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

    En caso de que no te sientas bien para participar de las actividades que has reservado, te pedimos que nos avises a nuestras l\u00edneas de atenci\u00f3n al cliente lo antes posible a fin de poder dar aviso a la empresa prestadora del servicio. Te solicitaremos un certificado m\u00e9dico como respaldo, ten\u00e9 en cuenta que aplicar\u00e1n los t\u00e9rminos mencionados en el contrato de viaje (<\/span>T\u00e9rminos y condiciones<\/a>).Patag\u00f4nia reserva de excurs\u00f5es<\/span><\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=\u00bb\u00bfNo puedo realizar el servicio que reserve que hago?\u00bb open_toggle_text_color=\u00bb#000000″ open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_text_color=\u00bb#000000″ closed_toggle_background_color=\u00bb#ffffff\u00bb _builder_version=\u00bb4.21.0″ title_level=\u00bbh4″ title_font=\u00bbMontserrat|500|||||||\u00bb title_font_size=\u00bb14px\u00bb custom_padding=\u00bb30px|40px|30px|40px|true|true\u00bb animation_style=\u00bbfade\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb0px\u00bb box_shadow_style=\u00bbpreset1″ box_shadow_blur=\u00bb30px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.06)\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

    En caso de que no puedas participar de las actividades que has reservado te pedimos que nos avises a nuestras l\u00edneas de atenci\u00f3n al cliente lo antes posible a fin de poder dar aviso a la empresa prestadora del servicio. En todos los casos aplica los t\u00e9rminos mencionados en el contrato de viaje,\u00a0<\/span>T\u00e9rminos y condiciones<\/a>.<\/span><\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=\u00bb\u00bfLas excursiones que reserv\u00e9 pueden ser canceladas por condiciones clim\u00e1ticas?\u00bb open_toggle_text_color=\u00bb#000000″ open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_text_color=\u00bb#000000″ closed_toggle_background_color=\u00bb#ffffff\u00bb _builder_version=\u00bb4.21.0″ title_level=\u00bbh4″ title_font=\u00bbMontserrat|500|||||||\u00bb title_font_size=\u00bb14px\u00bb custom_padding=\u00bb30px|40px|30px|40px|true|true\u00bb animation_style=\u00bbfade\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb0px\u00bb box_shadow_style=\u00bbpreset1″ box_shadow_blur=\u00bb30px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.06)\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

    La mayor\u00eda de las excursiones que ofrecemos no se cancelan por condiciones clim\u00e1ticas. Lluvia , viento y nieve son frecuentes en la patagonia es por ello que las actividades se realizan en casi cualquier clima , dependemos de la decisi\u00f3n que toma el prestador de servicio.<\/span><\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=\u00bb\u00bfExtravi\u00e9 una pertenencia durante la excursi\u00f3n, como puedo recuperarla?\u00bb open_toggle_text_color=\u00bb#000000″ open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_text_color=\u00bb#000000″ closed_toggle_background_color=\u00bb#ffffff\u00bb _builder_version=\u00bb4.21.0″ title_level=\u00bbh4″ title_font=\u00bbMontserrat|500|||||||\u00bb title_font_size=\u00bb14px\u00bb custom_padding=\u00bb30px|40px|30px|40px|true|true\u00bb animation_style=\u00bbfade\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb0px\u00bb box_shadow_style=\u00bbpreset1″ box_shadow_blur=\u00bb30px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.06)\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

    La mayor\u00eda de las excursiones que ofrecemos no se cancelan por condiciones clim\u00e1ticas. Lluvia , viento y nieve son frecuentes en la patagonia es por ello que las actividades se realizan en casi cualquier clima , dependemos de la decisi\u00f3n que toma el prestador de servicio.Patag\u00f4nia reserva de excurs\u00f5es<\/span><\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=\u00bb\u00bfLos precios son por persona?\u00bb open_toggle_text_color=\u00bb#000000″ open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_text_color=\u00bb#000000″ closed_toggle_background_color=\u00bb#ffffff\u00bb _builder_version=\u00bb4.21.0″ title_level=\u00bbh4″ title_font=\u00bbMontserrat|500|||||||\u00bb title_font_size=\u00bb14px\u00bb custom_padding=\u00bb30px|40px|30px|40px|true|true\u00bb animation_style=\u00bbfade\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb0px\u00bb box_shadow_style=\u00bbpreset1″ box_shadow_blur=\u00bb30px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.06)\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

    Todas las tarifas est\u00e1n expresadas por persona, salvo que est\u00e9 indicado lo contrario dentro de la actividad o paquete.<\/span><\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=\u00bb\u00bfCon las b\u00fasquedas son puntuales o hay demoras?\u00bb open_toggle_text_color=\u00bb#000000″ open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_text_color=\u00bb#000000″ closed_toggle_background_color=\u00bb#ffffff\u00bb _builder_version=\u00bb4.21.0″ title_level=\u00bbh4″ title_font=\u00bbMontserrat|500|||||||\u00bb title_font_size=\u00bb14px\u00bb custom_padding=\u00bb30px|40px|30px|40px|true|true\u00bb animation_style=\u00bbfade\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb0px\u00bb box_shadow_style=\u00bbpreset1″ box_shadow_blur=\u00bb30px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.06)\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

    En el momento de hacer una reserva en cada voucher se indicar\u00e1 el horario en el cual te pasaremos a buscar por el punto de encuentro acordado, el mismo es aproximado en m\u00e1s \/menos quince minutos (+-15 min) por ejemplo si la hora de encuentro es a las 09:00Hs.\u00a0Les recomendamos estar listos a partir de las 08:45 Hs y esperar hasta las 09:15 Hs.<\/p>\n

    Esto se debe a que en una camioneta de transporte pueden viajar hasta 20 pasajeros con distintos puntos de encuentro cada uno y nos es imposible llegar a todos al mismo momento.<\/p>\n

    Superado el tiempo indicado le pedimos gentilmente que se comunique con nosotros a fin de verificar por donde se encuentra el veh\u00edculo que los transportar\u00e1.<\/p>\n

    [\/et_pb_toggle][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.21.0″ text_font=\u00bb||||||||\u00bb text_font_size=\u00bb16px\u00bb text_line_height=\u00bb2em\u00bb header_font=\u00bb||||||||\u00bb header_3_font=\u00bbMontserrat||||||||\u00bb header_3_line_height=\u00bb1.4em\u00bb header_4_font=\u00bb||||||||\u00bb background_layout=\u00bbdark\u00bb max_width=\u00bb700px\u00bb module_alignment=\u00bbcenter\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

    Perguntas frequentes<\/span><\/h3>\n

    [\/et_pb_text][et_pb_toggle title=\u00bb\u00bfC\u00f3mo puedo reservar un servicio ?\u00bb open_toggle_text_color=\u00bb#000000″ open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_text_color=\u00bb#000000″ closed_toggle_background_color=\u00bb#ffffff\u00bb _builder_version=\u00bb4.21.0″ title_level=\u00bbh4″ title_font=\u00bbMontserrat|500|||||||\u00bb title_font_size=\u00bb14px\u00bb custom_padding=\u00bb30px|40px|30px|40px|true|true\u00bb animation_style=\u00bbfade\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb0px\u00bb box_shadow_style=\u00bbpreset1″ box_shadow_blur=\u00bb30px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.06)\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

    Los pasos son los siguientes:<\/p>\n

      \n
    1. Elegir una actividad de tu inter\u00e9s, seleccionar la cantidad de pasajeros, seleccionar la fecha estimada de viaje.<\/li>\n
    2. Ingresa un mail de contacto,un tel\u00e9fono y confirma reserva<\/li>\n
    3. Realiza el pago on line por el medio elegido (tenes la opcion de un pago parcial a modo de se\u00f1a y cancelar luego en la agencia), una vez confirmado el mismo te llegar\u00e1 al mail tu voucher de reserva.<\/li>\n<\/ol>\n

      [\/et_pb_toggle][et_pb_toggle title=\u00bb\u00bfC\u00f3mo s\u00e9 que est\u00e1 confirmada mi reserva?\u00bb open_toggle_text_color=\u00bb#000000″ open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_text_color=\u00bb#000000″ closed_toggle_background_color=\u00bb#ffffff\u00bb _builder_version=\u00bb4.21.0″ title_level=\u00bbh4″ title_font=\u00bbMontserrat|500|||||||\u00bb title_font_size=\u00bb14px\u00bb custom_padding=\u00bb30px|40px|30px|40px|true|true\u00bb animation_style=\u00bbfade\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb0px\u00bb box_shadow_style=\u00bbpreset1″ box_shadow_blur=\u00bb30px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.06)\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

      La reserva se confirma en el momento que se concreta el pago, y te llega el mail de confirmaci\u00f3n. En caso que hayas hecho un pago parcial , se genera una solicitud de reserva y la misma se confirma al momento de que se realice el pago total en la agencia previo a la excursi\u00f3n.Patag\u00f4nia reserva de excurs\u00f5es<\/span><\/p>\n

      [\/et_pb_toggle][et_pb_toggle title=\u00bb\u00bfQuiero un viaje para ma\u00f1ana y no me da la disponibilidad la p\u00e1gina web que hago?\u00bb open_toggle_text_color=\u00bb#000000″ open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_text_color=\u00bb#000000″ closed_toggle_background_color=\u00bb#ffffff\u00bb _builder_version=\u00bb4.21.0″ title_level=\u00bbh4″ title_font=\u00bbMontserrat|500|||||||\u00bb title_font_size=\u00bb14px\u00bb custom_padding=\u00bb30px|40px|30px|40px|true|true\u00bb animation_style=\u00bbfade\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb0px\u00bb box_shadow_style=\u00bbpreset1″ box_shadow_blur=\u00bb30px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.06)\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

      Para reservar sobre el momento te invitamos a comunicarte telef\u00f3nicamente a nuestras l\u00edneas de contacto y haremos la gesti\u00f3n de la\u00a0<\/span>reserva<\/a>\u00a0por ese medio.<\/span><\/p>\n

      [\/et_pb_toggle][et_pb_toggle title=\u00bb\u00bfComo puedo hacer una modificaci\u00f3n en mi reserva ?\u00bb open_toggle_text_color=\u00bb#000000″ open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_text_color=\u00bb#000000″ closed_toggle_background_color=\u00bb#ffffff\u00bb _builder_version=\u00bb4.21.0″ title_level=\u00bbh4″ title_font=\u00bbMontserrat|500|||||||\u00bb title_font_size=\u00bb14px\u00bb custom_padding=\u00bb30px|40px|30px|40px|true|true\u00bb animation_style=\u00bbfade\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb0px\u00bb box_shadow_style=\u00bbpreset1″ box_shadow_blur=\u00bb30px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.06)\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

      Para realizar cualquier tipo de cambio en la reserva es indispensable que se comunique con nuestro servicio de atenci\u00f3n al cliente, de esta manera una vez que nos comunique sus necesidades nuestro staff har\u00e1 todo lo posible para lograr su solicitud. Los cambios se pueden realizar hasta 24 hs. antes de su excursi\u00f3n.<\/span><\/p>\n

      [\/et_pb_toggle][et_pb_toggle title=\u00bb\u00bfSomos un grupo grande, como hago mi reserva?\u00bb open_toggle_text_color=\u00bb#000000″ open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_text_color=\u00bb#000000″ closed_toggle_background_color=\u00bb#ffffff\u00bb _builder_version=\u00bb4.21.0″ title_level=\u00bbh4″ title_font=\u00bbMontserrat|500|||||||\u00bb title_font_size=\u00bb14px\u00bb custom_padding=\u00bb30px|40px|30px|40px|true|true\u00bb animation_style=\u00bbfade\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb0px\u00bb box_shadow_style=\u00bbpreset1″ box_shadow_blur=\u00bb30px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.06)\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

      En el caso de grupos numerosos, lo aconsejable es que se comuniquen con el servicio de atenci\u00f3n al cliente para poder atender las necesidades del grupo.Patag\u00f4nia reserva de excurs\u00f5es<\/span><\/p>\n

      [\/et_pb_toggle][et_pb_toggle title=\u00bb\u00bfCuales son los medios de pago aceptados?\u00bb open_toggle_text_color=\u00bb#000000″ open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_text_color=\u00bb#000000″ closed_toggle_background_color=\u00bb#ffffff\u00bb _builder_version=\u00bb4.21.0″ title_level=\u00bbh4″ title_font=\u00bbMontserrat|500|||||||\u00bb title_font_size=\u00bb14px\u00bb custom_padding=\u00bb30px|40px|30px|40px|true|true\u00bb animation_style=\u00bbfade\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb0px\u00bb box_shadow_style=\u00bbpreset1″ box_shadow_blur=\u00bb30px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.06)\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

      Para hacer la reserva podr\u00e1s con transferencias o dep\u00f3sitos, con tarjeta de cr\u00e9dito o d\u00e9bito, y con Paypal o Mercado Pago.<\/p>\n

      Tambi\u00e9n puedes elegir la opci\u00f3n de pagar en efectivo en destino pero ser\u00e1 necesario que abones una se\u00f1a a trav\u00e9s de la p\u00e1gina web.Patag\u00f4nia reserva de excurs\u00f5es<\/p>\n

      [\/et_pb_toggle][et_pb_toggle title=\u00bb\u00bfPara las excursiones me buscan por donde estoy hospedado?\u00bb open_toggle_text_color=\u00bb#000000″ open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_text_color=\u00bb#000000″ closed_toggle_background_color=\u00bb#ffffff\u00bb _builder_version=\u00bb4.21.0″ title_level=\u00bbh4″ title_font=\u00bbMontserrat|500|||||||\u00bb title_font_size=\u00bb14px\u00bb custom_padding=\u00bb30px|40px|30px|40px|true|true\u00bb animation_style=\u00bbfade\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb border_width_all=\u00bb0px\u00bb box_shadow_style=\u00bbpreset1″ box_shadow_blur=\u00bb30px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.06)\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

      La mayor\u00eda de las veces es posible buscarte por tu hospedaje, pero hay algunos casos que no podremos hacerlo,(ya sea porque el hospedaje tiene dif\u00edcil acceso para los veh\u00edculos o est\u00e1 fuera del radio de b\u00fasqueda establecido) por tal motivo en el momento de confirmar la reserva se te solicitar\u00e1 tu lugar de hospedaje y se coordinara el punto de encuentro m\u00e1s cercano posible, puede ser el mismo hospedaje o un punto acordado durante la gesti\u00f3n de la reserva.<\/span><\/p>\n

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